Shipping Policy

At Afnaz, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping process and timelines below:

1. Order Processing Time
All orders are processed and prepared for dispatch within 24–48 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next working day. During peak seasons, sales, or promotional periods, processing times may be slightly extended.

2. Dispatch & Delivery Timeline
Once your order has been dispatched, the standard delivery time is typically 4–7 business days, depending on your city and delivery location. Deliveries to remote or less accessible areas may take slightly longer. Business days do not include weekends or public holidays.

3. Tracking Information
As soon as your parcel is handed over to the courier service, you will receive a tracking number via SMS and/or email. This allows you to monitor your shipment status in real-time until it reaches your doorstep.

4. Shipping Charges
Shipping fees are automatically calculated at checkout based on your delivery address and order details. The exact shipping cost will be displayed before you complete your purchase. Please note that shipping charges are non-refundable.

5. Delivery Attempts & Responsibility
Please ensure that your shipping address and contact information are accurate. If a delivery attempt fails due to incorrect details or unavailability, additional shipping charges may apply for re-dispatch.

6. Delays & External Factors
While we strive to meet estimated delivery times, delays may occasionally occur due to weather conditions, courier issues, or unforeseen circumstances beyond our control. In such cases, we appreciate your patience and understanding.